Service
Easy Travel (Basic Package)
Ideal for short-stay tourists visiting Albania.
- 1 immediate video consultation with a general practitioner (English / Italian)
- Pharmaceutical support: Translation and validity of prescriptions for local pharmacies
- 24/7 access to the platform for minor emergencies
- Fast solution for common issues (fever, insect bites, lost medication, etc.)
Premium Care (Most Popular)
Ideal for families and digital nomads staying longer.
- Up to 3 video consultations (valid for family members too)
- Priority access to one of our 10 specialists
- Follow-up monitoring within 48 hours to check recovery progress
- Secure digital medical record, accessible from anywhere
Business & Corporate
Ideal for hotels, travel agencies, and companies with foreign staff.
- Open account for all guests or employees
- Guaranteed response time under 15 minutes
- Physical assistance coordination with local clinics (if in-person visit or blood tests are needed)
- Dedicated medical concierge for handling local healthcare bureaucracy
Elkemi Medical Services
We provide digital and in-person medical services to ensure fast, safe, and reliable care at all times.
Fever and sudden infections
Many tourists fall ill due to climate changes or travel fatigue. ELKEMI provides: 24/7 medical consultations Quick treatment guidance
Gastrointestinal issues
Trying new foods or unfamiliar water can often lead to stomach pain, diarrhea, or vomiting. ELKEMI offers instant medical consultation
Allergic reactions
From food, insects, or sun exposure. ELKEMI provides: Rapid assessment Guidance for urgent treatment
On-site Hotel Visit
ELKEMI provides: A doctor’s visit right at your hotel, ensuring fast and professional medical care in the comfort of your accommodation
Emergency Assistance
When a rapid response is needed. ELKEMI provides: Coordination with hospitals Organization of medical transportation
Care for Children
One of the most common needs among tourists. ELKEMI provides: Pediatric consultations Guidance on fever and infections
Travel Insurance Assistance
Tourists often need medical documents. ELKEMI provides: Medical reports Documents for insurance purposes
Chronic Disease
High blood pressure, diabetes, and heart problems. ELKEMI provides: Monitoring and counseling Guidance on medications Treatment of urgent cases
Foreign Languages
Tourists often do not speak Albanian. ELKEMI provides: Consultations in multiple languages Support in medical communication
Your doctor, 15 minutes away in Albania
Professional video consultations for tourists and residents. Speak to a licensed doctor in EN, AL, or IT from anywhere.
Patient satisfaction
First-call resolution
Response within 15 minutes
What Our
Patients Says
Non sapevo come spiegare i miei sintomi in albanese. Con Elkemi ho parlato direttamente in italiano con il medico chiaro, professionale e veloce. La ricetta era valida in farmacia locale. Consigliatissimo!
“Our hotel in Durres had an eDoctor QR code in the room. I scanned it, chose the package, and within 10 minutes I was having a video consultation. Professional, fast, and stress-free. I recommend it to all Italian tourists in Albania.”
“Ero in vacanza a Saranda quando mio figlio ha avuto la febbre alta di notte. In 12 minuti avevo già un medico in videochiamata che ci ha prescritto la medicina giusta. L’abbiamo trovata in farmacia la mattino dopo. Servizio incredibile!”
“It has been very effective, in my opinion. It has made everyone more relaxed in a very comfortable atmosphere, staff and patients included. We have always felt like family here, even more so now.”
Staying at a hotel?
Most major hotels in Tirana, Durrës, and Sarandë are our partners. Check your room’s welcome desk for instant access.
