Our Services
Essential Care
Perfect for occasional medical needs and quick professional advice.
- ✔ 1 doctor consultation
- ✔ Valid for 3 days from purchase
- ✔ English & Italian-speaking doctors
- ✔ Prescription and pharmacy guidance
- ✔ 24/7 access to request a consultation
- Ideal for: Short trips, minor health concerns, and one-time medical advice.
Plus Care
For individuals and families who may need ongoing medical support during their stay.
- Up to 3 doctor consultations
- Valid for 14 days from purchase
- Priority consultation scheduling
- Follow-up support when needed
- Prescription and pharmacy assistance
- Access for immediate family members
- Ideal for: Families, digital nomads, and longer stays.
Complete Care
Comprehensive medical support throughout your stay in Albania.
- ✔ Up to 7 doctor consultations
- ✔ Valid for 30 days from purchase
- ✔ Priority access to doctors
- ✔ Follow-up monitoring and ongoing support
- ✔ Prescription and pharmacy assistance
- ✔ Specialist referral coordination
- ✔ Secure medical history for all consultations
Elkemi Medical Services
We provide digital and in-person medical services to ensure fast, safe, and reliable care at all times.
Fever and sudden infections
Many tourists fall ill due to climate changes or travel fatigue. ELKEMI provides: 24/7 medical consultations Quick treatment guidance
Gastrointestinal issues
Trying new foods or unfamiliar water can often lead to stomach pain, diarrhea, or vomiting. ELKEMI offers instant medical consultation
Allergic reactions
From food, insects, or sun exposure. ELKEMI provides: Rapid assessment Guidance for urgent treatment
On-site Hotel Visit
ELKEMI provides: A doctor’s visit right at your hotel, ensuring fast and professional medical care in the comfort of your accommodation
Emergency Assistance
When a rapid response is needed. ELKEMI provides: Coordination with hospitals Organization of medical transportation
Care for Children
One of the most common needs among tourists. ELKEMI provides: Pediatric consultations Guidance on fever and infections
Travel Insurance Assistance
Tourists often need medical documents. ELKEMI provides: Medical reports Documents for insurance purposes
Chronic Disease
High blood pressure, diabetes, and heart problems. ELKEMI provides: Monitoring and counseling Guidance on medications Treatment of urgent cases
Foreign Languages
Tourists often do not speak Albanian. ELKEMI provides: Consultations in multiple languages Support in medical communication
Your doctor, 15 minutes away in Albania
Professional video consultations for tourists and residents. Speak to a licensed doctor in EN, AL, or IT from anywhere.
Patient satisfaction
First-call resolution
Response within 15 minutes
What Our
Patients Says
Non sapevo come spiegare i miei sintomi in albanese. Con Elkemi ho parlato direttamente in italiano con il medico chiaro, professionale e veloce. La ricetta era valida in farmacia locale. Consigliatissimo!
“Our hotel in Durres had an eDoctor QR code in the room. I scanned it, chose the package, and within 10 minutes I was having a video consultation. Professional, fast, and stress-free. I recommend it to all Italian tourists in Albania.”
“Ero in vacanza a Saranda quando mio figlio ha avuto la febbre alta di notte. In 12 minuti avevo già un medico in videochiamata che ci ha prescritto la medicina giusta. L’abbiamo trovata in farmacia la mattino dopo. Servizio incredibile!”
“It has been very effective, in my opinion. It has made everyone more relaxed in a very comfortable atmosphere, staff and patients included. We have always felt like family here, even more so now.”
Staying at a hotel?
Most major hotels in Tirana, Durrës, and Sarandë are our partners. Check your room’s welcome desk for instant access.
